Foundations: A MINT Start To 2022 (Part 1)

by | Jan 14, 2022

What a way to start 2022!

We put ourselves first and learned so much from our guest speakers, Dr Yvonne Gale from our sponsor NEL Fund Managers and our member Rachel Hunter from R&R Therapy.

It’s important to have role models and if you can see it, you can be it. But really when you’re from my kind of background, you don’t really have many. So I got mine from television. I watched Brookside the soap opera and there was a lady on that called Heather who was an accountant and she had her own house and her own car and a string of gentleman callers. And I thought, that’s the life for me!

Watch the session below:

Transcript of Video

(00:00:04):
Okay, so welcome everybody to our Welcome to 2022 Vision Workshop on Zoom, postponed. The real, real life, in person event will be next month on the 8th of February, but I’m gonna hand over a straightaway to Yvonne now because, do you know what? This is what we’re all here for. Yvonne are you ready? Over to you.
(00:00:30):
Right, fair enough. I’ll do my very best Nic. And I have to say that was one of the chats we had. I said, I’m not perfect, but I’ll do my best. So this is what I think I’m required to do today. I was gonna give you a little bit about my background and sort of how I got here. And a little bit about really where I draw inspiration from, and then really to hopefully set up the position for you to do your vision boards. I’m gonna do a little bit about how other businesses do this new year, new planning, new resolutions thing, and things I’ve gathered on my travels and, and things we do at NEL. And I’m hoping that’ll dovetail in really nicely to what you’re gonna do. And I, I ran through it yesterday with Sam Wheeler and she said, yes, that’s really consistent with how Nicola does things with, with the Mint ladies.
(00:01:22):
And I do see very, very nice welcome to the gents as well are putting up with all these ladies. It’s great to see you. As you’ll discover in my sort of information, I dunno what you’d call it. You’ll discover I was once in your position. So anyway very small amount on, on sort of where I come from, as you can see, lovely local Geordie accent, which is always entertaining when I, I work outside the Northeast. Very, very ordinary. Council house, single parent family. I’ve, I’ve actually got mixed heritage. I have no memory of anybody in my family actually working. So one of those households, I was on the, at risk register with the local authority. I remember the Salvation Army coming with a box of clothes. So very far from a brilliant start in life. It was all a bit basic, but, I knew I wanted something better.
(00:02:22):
And as, as you know, it’s important to have role models and to sort of, if you can see it, you can be it. But really when you’re from that kind of background, you don’t really have many. So I got mine from television. I watched Brookside the soap opera and there was a lady on that called Heather who was an accountant and Heather had her own house and her own car and a string of gentleman callers. And I thought, that’s the life for me!
(00:02:52):
So knowing not much more about accountancy than what you can find out on Brookside I made a life choice that I was gonna try and be an accountant. I failed my A Levels. I have a grand total of one grade E so that was a lot of use. And cause I was desperate to leave home, was a key objective. I managed to get a place at New College Durham, where you could live in. That was brilliant. Doing an H N D in business studies with financing accounts. And my first big breakthrough was, it was a sandwich course and you were required to get a, a placement at a business.
(00:03:36):
The first year I got a placement at just a local accountancy practice and the second year, my final year, I got a placement with one of the big national firms. That made a big difference because they offered me a job when I finished my qualification. Now, what I didn’t know was at that point, so this was 1988 when there was the big bang in the city of London. And what I didn’t know was the city of London had just hoovered up every accountant right around the UK. You know, if you could add up and work a calculator, you were working in the city. So there was a terrible shortage, but I didn’t know that.
(00:04:14):
And I got a placement. So that was fantastic. Took my accountant exams. I didn’t pass them all the first time, but I did eventually pass all of them. And, and that again, was sort a leap forward because then I was a chartered accountant and, and I’ve, I’ve never regretted that. I’m still involved with the Institute of Chartered Accountants. I’m now on one of their boards, I’m on the Institute Members and Commercial Boards. So helping the member, the Institute of Chartered Accountants serve their members well, and, and hopefully at a profit and locally, I’m the deputy president for the Northern Society of Chartered Accountants. So as I keep joking to people, next year I’ll be President of the North and I think all norths should have a president!
(00:04:58):
So, and, and, you know, it’s really nice. I get to hang out with other accountants and they’re really useful for my day job. I know not everybody wants to hang out with chartered accountants, but it works for me.
(00:05:09):
So after I qualified, it was in a recession in 1993 was when I qualified. And there weren’t a lot of jobs but I was really lucky. I’ve always been very personable, certainly a lot accountants are on the dry side. Wee bit good at the detail. I’m, I’m not brilliant at detail. My lovely team know that and cover for me endlessly, which is fantastic. But I think I sort of, I appealed in the jobs market because I was personable and people sort of thought, well, if I’ve got, have an accountant, I can at least have one that smiles. So got, got a job initially at the Marriot at the Metro center.
(00:05:50):
So I was their accounts manager and then sort of a series of appointments all in high growth, entrepreneurial businesses, but working in the back office, running their accounts teams. And the one that stands out to me, it was interesting. Nicola said I was a rock and roll star and I know that’s not true, cause I really did work with them. I was the accountant at the arena. So when the arena was built, you know, some of you were lovely and young won’t remember, but it was, it was literally a brand new concept. We didn’t have arenas in the UK and I got the job there. I knew nothing about running an arena, but I didn’t half learn!. And so I do understand how rock and roll works. I had a little taste of that, but anyway, did a whole load of jobs, which included a startup. So my heart goes out to you all. I know how painful that is.
(00:06:41):
A business that did a lot of acquisitions and, and how difficult they are. Some disposals. At one point I sold Newcastle Eagles basketball team and yes, I’ve done all sorts of wonderful things. I did. Yes. I sold it to, oh I’m going back a long way.
(00:07:00):
I know the guys that, oh, I’m sorry. I’ve interrupted. You mean Paul and Sam.
(00:07:06):
Yes. Paul. I remember Paul. I, no, I’ll not tell you now.
(00:07:11):
No laters, Ooh laters!.
(00:07:12):
Oh, oh yes. So anyway, did that. And I also worked in a business, which was in, in distress, you know, I
had to have some severe problems and without knowing it, that rich tapestry of the different sort of stages and dramas that businesses can go through was setting me up to work at NEL, although I didn’t know that at the time. NEL invests in growing local businesses, but I, I met them because they were advertising for somebody to run their finance team, and up until that point, that’s all I’d done. I’d run finance teams.
(00:07:44):
And I went for interviews one after another, and five times they interviewed me, I thought enough, these people are indecisive. And, and what I found out was that, although I came in looking for the finance job, they, they saw something in me that, that they thought they, they could use in a different way. So I got a job working for NEL in, in what’s called a portfolio team. So I’ll briefly explain that we have an investment team who, who invests the money, determines which of the, the businesses to support. The portfolio team works with the businesses to make sure that they achieve their business plan. And because I’d worked with a lot of growing and developing and changing businesses, they thought I could do that and bless them, that was a bit of a punt, cause it was a brand new department, so they didn’t know what they wanted.
(00:08:34):
And I was brand new. I’d never worked in, in that role. So I remember speaking to our then chief executive and saying, what if I can’t do it? And he said, well, that’s okay. We’ll just find a better job for you. And I thought, oh, I like this. I think I’d like to work with them. So anyway I, I, from starting off, then I should point out that by that point I was a qualified chartered accountant and I had about 10 years in high growth businesses. At NEL that gets you an entry level job. All of our people are incredibly experienced and qualified. So I was on the, the lowest rung of the ladder at that point, but worked my way up got promoted over and over and over again. And I have to say, I’m not really one to ask for promotions.
(00:09:20):
I’ve never been that way. I’ve always been sort of more you know, that thing over there. Well, I think I could have a go at that. And then gradually they kept promoting me till there was only one job left. And that’s how I ended up as chief executive really. There was no master plan. It was just one of those that I kept going, well, I think I could do that, can I have a go? And people, let me, so in, in the middle there, I did some other things with NEL, cause they’re a really good firm they paid for me to do my Institute of Directors exams. I’ve got that. They paid for an MBA, although I, I shared the cost with them on that one. And then I’ve got a doctorate in investment decision making. So they’ve had good value out of me because I’ve, I’ve, I’ve stuck with them and, and they basically, you know, pay for me to acquire knowledge.
(00:10:08):
And then I put that back into the business and, you know, that’s a learning point, you know, to learn and then invest that knowledge in the business. So that seems sort of enough on how I got to where I am now. I’ll just very quickly tell you where I am now, apart from running NEL, which is a, a proper day job, I
have to tell you it’s quite full-time. I also have some, some sort of side jobs. I’m chair of the Small Business Commissioner which is a, a UK government body who looks after prompt payment for businesses. So if you are not getting paid by your much larger customers, they’re there to help you to get paid. So it’s always one to bear in mind. The Small Business Commissioner. Do look them up. You might find that they’re, they’re a friend waiting to help you.
(00:10:58):
And as part of that, I’m chair of the Prompt Payment Code and, and businesses subscribe to the Prompt Payment Code. And again, that’s something you might want to consider because it, it sort of shows your credentials as a business that you, you know, you’ve got a moral position on paying people properly. And as chair of the, the code essentially there’s a group of us, but we, we make decisions on businesses who say one thing and do another. And, and we are sort of the people behind deciding whether people can stay on the code or whether they get thrown off. And again, do look that up because you might find some very interesting businesses who’ve been asked to leave the code, some quite household names. So you might find that quite interesting.
(00:11:43):
NEL’s a member of Responsible Finance, which is like a trade body that looks after lenders like us, lenders who care about the, the, the communities they work within and, and do what they call impact investing. So how to, how to benefit your community using the money you’ve got. And I’m chair of their Enterprise Lenders Network. I’m a, non-exec for Shared Interest who are ethical lender working the fair trade movement. I’m on the advisory board for business growth at our local Northeast LEP. So the, the, essentially the quasi government body that ensures the business support function within the Northeast works, I’m on the advisory board for the Durham MBA. I’m on the Investment Committee for the North of Tyne Cultural and Creative Investment Partnership, quite a mouthful. I wish they’d shorten that one. And just last week being appointed as a non-exec director on our local Chamber of Commerce. Yes, lovely people there. So that’s, that’s all the many jobs I do. I’m not going on about them, cause it’s not really what I’m here for.
(00:12:52):
So on, in inspiration I, deliberately told you my background so you know that that the world of chartered accountancy was a bit new to me that, you know, I, I had never met somebody who was a chartered accountant. I thought it was a good idea off the telly. And, and I have to say corporate finance, which is like a subdivision of, of of accountancy. It it’s, it’s all men pretty much, it’s very unusual to meet women, although NEL flies the flag for that. And it tends to be push boys who talk a lot about rugby or football, and I’m none of those. And, and I think sort of the reason I make these points is to emphasise there’s a difference between being an outsider and being an imposter. I’ve never felt an imposter. I knew I was smart, I knew I could do jobs, but I’m not a poster boy. And I know absolutely nothing about rugby and I have no interest in learning.
(00:13:57):
So now I think it’s okay to be an outsider. It does not mean you’re an imposter. So I’ve learned to ignore them and be myself. But it hasn’t been easy for me to find inspiration. So I’ve become quite self reliant, but I was asked to name a few so I’ve tried.
(00:14:18):
I watch for successful women because I’m not one of the boys. I will never be one of the boys and, and gents on, on the call best of luck, but you’ll never be one of the girls. You know, that’s just the way it is. So the successful women, I’ve picked out are two Lucys. There’s a lady called Lucy Winskell and a lady called Lucy Armstrong, who I’ve met on my journey. They’re both very well respected. And I, I clocked them and watched how they conducted themselves. And that was, that was what I wanted. I wanted to know how to be a woman in a room full of men and still be respected. And so the things I’ve picked from them is they’re always very highly professional. They do their preparation, they’re measured in what they propose, and they’re always constructive and positive cause nobody wants to talk to the misery guts. So it is a nice technique. You may never have all the answers, but if you’re positive and constructive people will still include you in trying to find solutions.
(00:15:29):
The other thing I noticed is they dress as themselves. Now, my world is slightly more formal than some, but I noticed these ladies didn’t wear suits. They wore quite nice dresses. If you meet them, they look like they’re going to a wedding quite often. Although I will point out Lucy Armstrong, she prefers trousers and, and a nice shirt, but they, they don’t dress like the boys, but at the same time, they’re not highly glamorous. You wouldn’t catch either of them in a full face of makeup and dripping with jewellery. They’d steer a middle course down the line. And I think that’s always useful cause then that carries you into any room because it doesn’t matter where you turn up, you, you, you know, you’re very presentable, but you’re not overdressed. You’re not underdressed. You’re not over glamorous. You’re not too casual. And, and I, I watch them do that and, and, and, you know, literally style myself on them cause they get away with it.
(00:16:25):
It works for them. I want to be like them. So I’ve mirrored that behaviour and how they present themselves. So that was enough on on sort of inspirational women. To really create the bridge through to your visioning, I was gonna mention how we, how we do it at NEL and how we’ve seen other people do it. As I say, I started in our portfolio team and, and really, you know, helping people with their vision and how to make it happen is what our portfolio team do.
(00:16:58):
And how they do that, and it is quite similar to Mint in that they do that by being a regular visitor, but not part of the internal team, because as you all know, your, your sort of internal work, it can be a bit of a whirlwind and it’s quite easy to get drawn into it. So interacting with somebody who is part of your wider team, who you’ve built up trust with, but who’s not involved in the delivery of the whirlwind gives you space and time to think and to raise your eyes really from outside that often chaos that we’re all dealing with every week. So NEL do that for people. I know Mint do a great job of doing that.
(00:17:43):
One of the ways we do that is getting people to outline what change they want to make. And it doesn’t have to be fancy. Big businesses do these lovely, strategic planning away days and they take whole team and whatever. And that’s great. And that, you know, that would be fabulous, but most businesses don’t have that ability, but they still need to create some head space, clear air to think within. So anything you can do on that makes a difference.
(00:18:14):
But I would counsel that creating the vision, the strategy is the easy bit. The hard part is delivering it. There’s a whole school of thinking about strategic execution. Execution, you know, can you visualise that, that, you know, guillotine coming down? That’s, that’s when we’re getting to the hard stuff, when we make proper decisions and make things happen. So yes, spend time on your planning, but don’t assume because you’ve written the plan that it’s gonna happen. You’ve gotta spend time on the execution.
(00:18:50):
We use a method called 4DEx. Now I haven’t actually, yes I have. I’ve got it at the side of my desk. There you are. The four disciplines of execution. That’s 4DEx. I can’t spell execution. So we, we shortened it to 4DEx, made my life easier. And it’s about saying, if you want to achieve this, what do you need to change now to get there? And creating measurements around it, obviously a whole load of accountants and bankers in a firm. We love doing all the measurements, they’re great. We have endless measurements and the hard parts delivering them anyway.
(00:19:25):
And you know, so setting key performance indicators, what things do you need to do now to make that change happen? And they’re called lead measures. So activities that should lead to a positive outcome, but you don’t know it till you try it. Lag measures are the things you can measure, usually by accountants to say, did you achieve it? Did you make a profit? Did the sales go up? Did you sell more? Et cetera. But the, so the lead measures in that sales example would be, how many people did you go and meet? How many quotes did you send out? That sort of thing, because that’s the speculative bit that should lead to the actual measure. So these things are both important and businesses, both small and large implement these every day.
(00:20:13):
And so, you know, we’re all in different places on how to do business planning and strategy, but please remember to include that, what am I gonna do? And how do I know if it’s working step within that, that feedback loop. And to give you a very simple example, it’s something that if, if you’re not already, you’ll be very, very familiar with cause that’s exactly how Weight Watchers and Slimming World work. They, they get you to count the thing. They give you a target for what you need to do. You need to work towards that target every day. And then you go back and you once a week get weighed. And so the, the lead measures are your points or calories or whatever. And the lag measure is what the scales say at the weekly meeting.
(00:21:00):
And the other thing those institutions have, and I’m really pleased I know Nicola does it with you guys. We do it at NEL with the business as we work, is that accountability step. Having somebody else to tell that actually, yes, I’ve put a pound on. I’m really sorry. It’s an important part of that cycle of, you know, make a plan, create some lead measures, create some lag measures, be accountable to somebody. (00:21:28):
At NEL we’re a large company. We can have a board, we pay non execs to create that accountability for us. It’s worth every penny. Don’t ever skim on paying somebody to hold you accountable. So anyway they were my top tips. Take time out, separate planning from execution, create key performance indicators, which are lead and lag and have a third party that you’re accountable to and be prepared to pay for it.
(00:22:05):
That was it. Plenty to keep Nicola busy!
(00:22:05):
Just before I go over the questions and I, and I stop the recording to put it into context, you know, NEL have support Mint, I was trying to, I was trying to work this out. I think Mint have run three full years now. And I think you guys have been there for about two and a half of them, we met early on. What you have talked about is how you support and you have supported you, your company, NEL have supported us in a way that actually when the, the pandemic hit, I didn’t think it was possible. You know, and the conversations we had, the conversations I had with your team that inspired us to keep going. It, it really did. So you do what you have just talked about from my perspective, as, as a company that works with you all the time, it has been extraordinary, the support we’ve had from NEL..
(00:22:55):
What I’ve written everywhere is if I can, we’ve got role models, we’ve gotta have some role models. I’m really fascinated about the people you’ve picked out to act as your role models. And what I took from that was to be yourself. And this is what we talk about in the club all the time on being yourself. Because if you’re so busy trying to be all the people, you dunno who you, you are in your business to the point of dressing comfortably. And it’s really, really important. You know, we’ve put, we’ll go networking and think we have to look like this, or we should be like that. And actually the only should we need is to be ourselves. I’ve got that.
(00:23:41):
You have to have someone to talk to for that accountability. Someone who’s close enough to the business to make a difference, but not inside the business and is never gonna deliver. And really important, what change do you want to make? And this is what we’re gonna lead on from after our break, because we talk a lot about the stuff we want, but I don’t think we ever talk, and I can’t really reflect on any time we’ve used this language, I’ve used this language, you know, what are the changes we wanna make that would sit with those key performance indicators that’ll get you what you want?
(00:24:16):
So where we struggle, I think Yvonne is actually planning that vision because we don’t know how to get there, or it’s, it’s scary or it’s just too much, or we’ve got imposter syndrome. I’ll come to that in a second. But it’s about making some real changes. 1, 2, 3, whatever that looks like to get what you want. And that I’ve got that in circles everywhere. Cause that’s just like, what? What changes do we wanna make to get what we want?
(00:24:46):
KPIs, we’ve talked about KPIs. We’ve talked about in Let’s Talk About Money, our course with you, you know actually splitting those down into the, the lag versus lead measures. We all do this in our business. We go out and we’ll put quotes out. We, we go after people, we use social media and meet another 10 people. But splitting the difference between what a lead KPI and what a lag KPI is. It’s nice to have some of this terminology, that thing we, which we can measure after. The, the lag we can measure after cause we can see the data and it doesn’t lie, but those lead KPIs, love that!
(00:25:24):
And, and actually the big thing I suppose for me is, is that it doesn’t matter what you write, it doesn’t matter what you put in your planner. It doesn’t matter how many times you cross it out. If you don’t do it, nowt happens. That’s what I got that I, I, you know, and I really wanted to listen to this as me as a business person, me as leading Mint because it’s so true, isn’t it? We can write down as much as we like, but if we don’t execute it and I will have a look at that book, but if we don’t execute what we’re writing down, then we’re never, ever gonna get to the point that we have the businesses we want.
(00:26:06):
In, in half an hour Yvonne, just amazeballs. Like, my brain is just exploding. I dunno about anybody else on the call. There’s so many of us on the call, but wow, for me, those key points. So succinctly delivered. Thank you. There’s just such an awful lot to think about.
(00:26:32):
Right session two, everybody. Welcome, welcome, welcome to getting your 2022 off to a very Minty start and our Rachel Hunter with the kindest hands in the world who will introduce herself properly and her business properly is just gonna talk about vision and vision boards and why to bother at all.
(00:26:55):
Now I know some of you have done the session two years ago where we were all cutting and sticking and pasting and it just blew my mind cause I had a lot of misconceptions about vision boards and taking that time to do that. But Rachel I’ll hand over to you, do you wanna introduce yourself and why it works? Tell us all about it.
(00:27:16):
Okay. Yes. Thank you very much. So first of all, happy new year to you all. I’m Rachel Hunter and my business is R&R Therapy. I’m based in South Gosforth and I have a holistic therapy practice helping anybody and everybody with their wellbeing. It’s so important even more so now as we’re coming out of, of COVID to just take care of yourself and I’m gonna touch on a little bit about that as well as doing the vision board as well.
(00:27:45):
So to begin talking to you about division boards, my first experience was about three years ago and I went along to a workshop and, and took part out of curiosity rather than real belief in all of what was going on. But thoroughly enjoyed just the activity of sitting with like-minded people, cutting and sticking and just having an afternoon of putting something together that looked like my ideal life and how I
wanted it to look. Since then, I’ve read quite a lot about vision and it’s really interesting on how many different approaches there are as to how, how to do them.
(00:28:32):
I’ve been on YouTube and there is an article on there about creating a vision board, dividing it into quarters and having different elements of your life in each of the quarters. But to be perfectly honest, I think if you’re going to do this in a relaxed way and a focus on just taking that time for yourself, you can’t go far wrong.
(00:28:55):
So what are you doing? You’re creatively setting intentions for what you would like from your life. It may be more time for your family. The go ahead for, you know, a contract, somebody that you want to work with in particular. On my board, it was to work with specific mentors and do specific training. So I would literally just put the name of that person on my board and it helps you to focus and it helps with motivation and it also helps to build your confidence.
(00:29:29):
But just going back to what Yvonne said about productivity. Once you’ve got your vision board in front of you, you can have it somewhere where you can see it on a daily basis that motivates you. So it, you know, you become more productive because you’re being nudged in the direction of, of how you want to be in the way that you want to create your perfect life. And it is actually backed up with evidence. I’m just gonna have a look for the name of the person. Somebody called Wang Ye from Cleveland clinic foundation worked with two groups of athletes and for one of the groups, they literally just visualised the progress that they were going to make. So it would be, they were focusing on their strength and they were focusing on their performance. No physical exercise took place whatsoever and their muscle mass increased by 13.5%.
(00:30:31):
So it actually shows you that visualisation does work. It sounds a bit woo woo. But it really does work. So how to start. Firstly, I sit down with a pen and a paper and I focus on the things I no longer want in my life. So anything that’s taking up time that I don’t want to be giving that time to. I make a list of a few things, literally for five minutes, write down all of those negativities and then I tear it up and throw it away. And this gives you an opportunity to actually release that negativity that you’re carrying around with you.
(00:31:15):
So that would be the first thing that I would do. And once I’ve done that, I sit again for a while and I imagine my best life and what I want it to look like. So when I begin to think about my vision board, I think about the next 12 months, some people do a board for five years, some do it for six months. I like a year, but that is purely personal choice. What I will say is if one of your aspirations is to have your dream home and you know, it’s not gonna happen this year, but you know, it might happen in five years time, then put it down on your board because it’s there and you’re working your way towards it. You’re building your goals.
(00:32:09):
So it’s the goal setting opportunity. I personally feel it’s not purely all for business because remember what we do do in work gives us the funds and the time to do the things that we want. So it’s important to add the things that mean something to you. You could create a business one or a personal one, but I like to blend the two because one allows me to have the other. You may have a theme you may want to improve, your fitness for example, or you may want to have a happier year. So you can have a, you know, have that direction of a theme.
(00:32:53):
For myself, last year, I wanted to make improvements in my fitness. So I had pictures of women’s skipping. I had pictures of swimming in the sea. And you know, and I don’t have the perfect figure I never will have, and I don’t actually want that, but I do need to make improvements in how I feel. And that’s a continuous journey. So I’ve ticked the wild swimming, cause I’ve done that and I should continue with it. And it’s still, so you’re setting that intention for how you want things to be in the long run.
(00:33:29):
The other thing that you can add is words and numbers. If you’re going to use words, use present tense, like I have rather than I will have, because you’re attracting things to you in the here and the now, so I have a new car, I have a new house, whatever it is that you’re wanting. For me, I use numbers with how many clients I want to work with on an annual basis. I’ll break that down into week. How many is that I
want to work with? And that has worked, that has come to fruition for me.
(00:34:16):
If you’re going to be using language again, you have to be careful with what you use. You might want to be debt free, but if you use the word debt, you’re using the word debt. So you know, you are financially fabulous, for example, disregard any negativity. This is all about the positives. Jim Carey is another believer of doing a vision board and on his, I dunno, however many years ago, it’ll be quite a few now, but he had, he wrote himself a check for a million dollars. And when he was asked to take the part in the mask, his salary was $1 million. So put it out there, don’t be shy. We often feel embarrassed about money, don’t! Because by having it, we do the things that we want to do and we work hard for that money. So stick it on there. We all need those rewards.
(00:35:27):
Also put on smaller goals. It might be that you want to go out for a meal in a restaurant every month. Anything that’s, you know within reach, I suppose, easily within reach because when you see those things start to happen, that is the proof in the pudding. That’s the evidence that you need when you see those small things happen. It actually reaffirms that the bigger ones work too. So there’re just a few ideas of what you can put on what you can look for.
(00:36:05):
And when it actually comes to creating your vision board, I’m a kinesthetic person I’m very much hands on. So scissors, magazines, glue works perfectly for me. I’ve worked with children for over 20 odd years. So, you know, peeling PVA glue off my hands was a regular recurrence. So I’m quite happy to do that, but you can do them online, but just be sure to save the image as your screen saver so that you’re seeing it on a regular basis. That’s really important to be able to see it, to have that reminder is really, really important.
(00:36:45):
So use magazines, use family photos, find images on Pinterest or Canva. There’s so much out there that you can actually use. If you’re wanting to move office for example, and you’ve got an area or location you want to be in, find a map, print that map off, stick that on your board as well. Keep those reminders there as a constant. When I did my vision board with Peter Surridge in my bootcamp group, he didn’t get the idea at all. He didn’t get the concept in any way, shape or form. He couldn’t imagine sitting there cutting out pictures. And I think probably for a lot of men, you, you probably wouldn’t. I dunno if it depends. It depends on the way our, our, our minds work, I suppose. But so he did his on his computer and Nicola’s already mentioned that she, she just didn’t get the concept at all.
(00:37:46):
Not at all.
(00:37:48):
But you do now.
(00:37:50):
Well, here it is two years ago and I’m looking at it. It’s been everywhere with me. And actually this is very relevant for this year because some of the things I’ve got on mine from the two years ago that we did this and I have to say, I was not into this at all. So those of you sitting here thinking I don’t want to cut and stick, I don’t like the idea of giving myself time to do this. Rachel’s completely right. There is a camp of us who just don’t like to do that physical, creative type. We’re not that way wired. So I’ve, I’ve got a couple of examples that I did two years ago on Canva to show you. But when I look at this now we’ve got all the holidays and stuff that I wanted to do. Some happened. Some didn’t happen, but, but a lot of it is about office inspiration. A vital hub is some language I used. Build the club you want, decide how many members to recruit and go find them. That’s on there.
(00:38:54):
I’ve got celebrate together. How well does your club deliver an outstanding customer experience? I’ve got all of this stuff that is there to remind me. Forget the mistake, remember the lesson. I’ve got my house side and I bought the house and I’m sitting in it. So, but actually it’s this because we are on the cusp of a big change in Mint and we’re gonna have a headquarters. And I can’t wait to tell you, it’ll probably be next week. I’m looking at this now thinking that vision two years ago, that I’m sticking on here is about to come true this year and it could never have come true in COVID time. And actually I’ve had this vision for 13 years, not just two years, but I’m looking at this thinking how relevant?
(00:39:42):
And then I drew the word proud and I’ve got all this stuff and you see how tatty it is, right? And it’s tatty and it’s falling to bits and it’s two years old and I have never ever had it further than just here. It’s here with me all of the time. And it, if having this as a visual reminder, so many of us are visual people. We might not be creative cut and stick, but so many of us are visual. If, if you need something on your wall, I’ve had it tattooed on my wrist. You don’t have to go that far. If you need to be reminded of why you’re doing it and what you’re doing it for, then this is just such a lush exercise to do for the sake of an hour or a couple of hours where you sit with yourself and you let your brain almost just kind of go into like that state where it’s at.
(00:40:37):
Actually, I really do want this for me. And if I get that and I do that, but you, you, I started this with Rachel two years ago going, well, I dunno what I’m gonna cut and stick and do. And I was probably grumpy about it. And what I ended up with was absolutely not what I expected at all. I did not expect to be cutting and sticking and finding and using those words at the start of the process two hours later. And now two years later, I am absolutely converted with the fact that we have to keep reminding ourselves and giving ourselves permission to dream. Cause that’s what this is. This is about vision. And some of us can’t think about the end of the week. And we get that. We know the situation we’re in. We know what we’re doing. We know about COVID. So it’s really hard to see past the end of the week, the end of the month or the minute for some of us, but this, I dunno, Rachel, this is not about that for me. This is about my life, right? And all the ups and downs, right? This is about our lives and what we want from it.
(00:41:45):
Yeah. And you know, Monday to Friday sometimes can feel like a real drag, particularly if things are not going well. And if you’ve got that, that you can look at and you think, well, I can just do that a little bit more. I can just give that little bit more to actually achieve what I want to achieve in life, because you know, life’s very short really. And we can plug away and plug away our businesses and at our work, but we really do have to try and get the balance somewhere. And I think to have a vision board is a really positive reminder for, for just trying to find that happy medium and, and not sell ourselves short either. Yeah.
(00:42:25):
And then that’s it. And I think, you know, we’re gonna come together and I’m gonna give those of you who want the opportunity to sit, I’ve got all the magazines, thousands of glue sticks, pens, the lot. I’m going back to school teacher mode and I’m bringing that all with us on the eighth. Some of you might already start this and then add to it, make a different one. You might make a personal one. Now you might make a work one when you’re with us, keep them separate, whatever.
(00:42:52):
And Moira did this with her whole family and two kids and her husband did one. And what she said was interesting was how they as a family, the two kids and the two adults all did their own vision board and how that all sat together. And they did that on New Year’s Eve. And, and with Moira’s permission, I will I will share that phot later.
(00:43:13):
Claire, don’t forget as well, we’re all coming together on the eighth to do that. We would’ve been doing it physically today if we could’ve been together, but we’re not. So either get together do it. I don’t think you can spend too much time on giving yourself time and permission to dream what you want in your business.
(00:43:32):
I think you’re very worthy, very, very worthy of having that bit of time. And I think it’s so important as a business owner to remember your own wellbeing and self-care as well. Yeah. So I think when you are doing your vision board, make sure you put something on that’s just for you, because if you know, if you don’t look after yourself, your business isn’t going to succeed as you’re not gonna be there to run it. And the same for your families, you know, for your families to be the best of you, you’ve really, really got to cherish everything that you do as a person for yourself. So I think really the key for doing your, your, your vision board is to, to visualise it almost as if you have it already, you’ve already achieved it. So you’re believing everything that you’ve got on there. And then when you do get it, just remember to say a little thank you to the universe for when it does arrive, because there is that law of attraction, you know, what you, what you attract you will bring.
(00:44:32):
It’s like, if you wake up in the morning and you wake up late and you’re in a rush and you say to yourself, it’s gonna be a really bad day. It probably will be because that’s what you’re attracting. Whereas if you think right, it can only get better again, you’re attracting the better things.
(00:44:46):
So yeah. Yeah. Kathryn I think you’re absolutely right as well. This, when we’re flicking through the magazines, we’ll build in this stuff, it’s about what jumps out at you. That is what I found. So I went into this with a really prescribed notion of the pictures I wanted to find and the words I wanted to use. And yet you’re flicking through magazines. You’ve switched your brain down a little gear and things just start jumping out. So you put the words out or you put the pictures out. Like for me, there was just a lot of dark colours that I really liked. So I started putting them out and, and I’ve got a, a blue chair on there and I’ve got the green version behind us. It’s really weird, you know? And, and rather than being so prescriptive, you know what you want.
(00:45:26):
I, I think for me talking to so many of you all, all of the time, you know, we just don’t allow our ourselves. This it’s almost like I really want that, but I, I just can’t. And it, this is an exercise to take away that negativity, because the vision board is for you. It is for nobody else. You don’t have to show another human it if you don’t want to, but it’s about whatever you need. Part of your toolkit as you know, as Yvonne was saying to just keep reminding you of why you’re doing what you’re doing and what you’re trying to get to, we, we want better lives. We want successful businesses. We want, we want this stuff cause otherwise, why are we sitting here on this call this morning, right? Why are we all doing this?
(00:46:14):
Why are we in Mint? Why are we having a go? And Yvonne said, we’re up for the fight. And it is a fight. Sometimes it’s like a fight to the death, isn’t it? Sometimes it’s a fight for our life. But Jennifer just said, you know, the lady who runs Tropic Skincare, I interviewed her 12 years ago, she was awesome. She put one in her bedroom on her ceiling. So she wakes up and the first thing she sees is a vision board. I mean, I’m not suggesting you wallpaper your ceiling, cause your partners may have something to say about that. But the point is is where do you put this stuff? We talked in boot camp last week about putting whatever it takes around us to remind ourselves, to stay on track, to bring ourselves back, to get stuff done and loads of you through Yvonne’s bit were talking about execution, not actually doing stuff, perhaps something like this reminds you to actually do the stuff that needs doing and not talking about it. Not planning it, not writing it down, changing every strategy and writing another strategy. And then writing another strategy.
(00:47:17):
You know, this is like the reason I’m doing this is because I want this. I wanna go back to Barcelona. I want go to the, the lake district. I wanna go to Garda, all the stuff to do in my life. If I don’t have money from work, I can’t do it. And Helen, the meetup is on the eighth in Derwent Manor Hotel. It’s beautiful. Take the time to come up. It’s beautiful. You’re standing in the countryside. You’re on top of the hill, the hotel is gorgeous. Absolutely gorgeous. So I’ve put that on Eventbrite this morning for us. Have we got any questions for Rachel before I just click through to show you the couple that I did from last year? Is there any questions for Rachel at all?
(00:48:02):
I’m just gonna comment on one of Sarah’s comments there about the natural process of looking through the magazine. Yeah, it is. It, it flows a lot better, I think in that sense. Yeah. And I think also when you are looking through magazines, you might be looking for something of a vague idea, but then something else just sort of jumps out and resonates with you. And I think that’s the, the nice element of, of actually doing a vision board with, with magazines magazine and Canva, you know,
(00:48:30):
I, I know a lot of you don’t think you’re creative, maybe you’re in service and you provide a service. We, we naturally are creative humans because we run our own businesses. You have to think on your feet, you have to be creative. When you’re talking your clients, you have to be creative with your packages. You have to work with other people to pull your brands together, to make your sales, you know, for those of you who are sitting there and, you know, cutting and sticking, I haven’t done this since I was four and I’m not creative and it’s not where I’m at. Like I did two years ago. This, this idea that rather than like, you’re saying, going on Google and searching for a very specific image. So it’s task oriented, this, this looking for, and just meandering about allows your brain maybe to spot things subconsciously that you weren’t searching for. Cause is that not what the dreams are about? Like, we don’t allow ourselves permission for these dreams and, and sometimes we just need to let our brains, you know, just meander through some stuff and see what jumps out.
(00:49:32):
Well, when Keely did hers in our boot camp group, it, it, it didn’t look anything like she had, you know, imagined it. She had a very specific ideas and she was quite blown away with when she actually sat back and looked at hers, it was completely different. But one of the things is she’d wanted a home office, which she now has. So yeah, it’s, it’s planting those seeds.
(00:49:54):
Absolutely. Yes. Laura, I’ll come your question in a minute. Absolutely. Alex, what I’d ask all of you, if you’re coming on the eighth, can you all bring loads of different magazines? Doesn’t matter what the are. They could be the free things, free things that come through the post. It could be your BMX weekly. If we have a massive spread of different publications, you might have the free magazines that come with the, the papers and stuff that we’re looking through it, that picture of that food inspired you, that holiday, that blue sky, that word jumped out. If you, I have got probably about 50 or 60 that we used two years ago that I’ve got loads and loads still to be cut up, but I’ve got my mother collecting magazines at the minute, indeed the whole family is collecting magazines for us at the minute. So anybody that has anything and the more different stuff we’ve got.
(00:50:44):
So if you’ve got publications relevant to your industry, bring those because there’ll be things that jump out for everybody from different bits and bobs. And this is about it being personal to you. So yes, please, if you’ve done some hoarding, bring them Gav. Laura, are you sure your questions being answered? You can come live. All the years worth of Red magazine. Please bring those. This is, this is almost like the version of going on social media and just getting lost, except this exercise we’re, we’re allowed to do. Cause it’s for a purpose.
(00:51:24):
Claire’s bringing the magazine with her in it. So we’re gonna all have a big picture of Claire on our vision boards about how we get into magazines. Okay. Jennifer, no bother. Right? Rachel, are you staying with us? I’m gonna just swap to what was I swapping to, I’m gonna share screen.
(00:51:45):
Can I be cheeky and have any spares? I want do a college activity with my craft. I’d love to give you all the spares cause then they’re not in my loft. Yes, you can have the whole lot. Let me just, I was, I was looking for where did I did it? I did them on Canva last year and, and I am gonna say, this is not my preferred way to do it, but better to do something and have it as you screensaver, than nothing at all visual. Anyway. So I just did this on Canva, there’s actually a tutorial on the website for all the members who weren’t here last January on how to create these on Canva. So Suzanne, if you can dig that link out, that’d be lush. So if I just get this big and go into edit, okay, I’ll try and make it a bit bigger so you can see it.
(00:52:33):
So I did two separately and I’ll just scroll down. You can see what the first one’s about. I’m obsessed with the holidays. This is, you know, my holidays are booked for this whole year. They’re in the diary before I do anything else, because that is what I work for. You know, we don’t have kids. We are really blessed. We have lovely family time. Holidays are very important. So Barcelona and you know, all of the places I really, really want to go to.
(00:53:06):
Now, this patio was for outside and I do have a patio version with an outside rug. I haven’t looked at this since a year ago, so I’ve surprised myself, cause I’ve got that one sorted. Mum and Dad’s 50th wedding anniversary. We did that, despite Covid times that was lush. Journaling. Can’t do it still, still have an issue with that. So I need, I would take that off now cause I’m, I’m just gonna finally give up. Even with it there, it just doesn’t work. My bees, I’m obsessed with the bees. So we’ve planted so much. I’ve got bees all over the house, like creating space for bees and nature. I have done that because it’s just, for me, it’s important, beautiful and all the rest of it.
(00:53:51):
So that was something that was just about personal for me just to remind me that I’m working for my holidays and then the Mint version. I see some of these photos. Look at Joanne on that. Joanne and Moira, hilarious. This was really about reminding myself, I guess, about what I believe in Mint, you know, the face to face events and having been on COVID watch for two years, doing so much Zoom, the face to face events are what this business is about.
(00:54:23):
I love to be able to dip in and out of Zoom, but not forever. So that would for this year be really, really important. How many times can I bring us together in a safe way to just as Yvonne said, talking to people and finding out new ideas for our businesses, this idea of a Mint market. I’ve been chuckling this around for years. We used to do the market with Daisy Green, mine and Suzanne’s first business. There might
be a chance to do that this year. So I would keep that also the idea of having a proper expo. We’ve done a couple of mini ones. We’ve had the shoebox expo, you know, can I do one of those huge business expos and raise the profile of all of us?
(00:55:07):
Kickstart has nearly finished and has been, well, I’m not gonna say it too soon but it has been very good to be able to place young people in work. Something we never intended to do ever. Pete will, by the end of this month, probably be at a hundred young people placed, which will be extraordinary. So that’s come true .Partnership, who we partner with and, and you now know about Yvonne and what she’s like at NEL. One of the ways we grow our business is who we partner and collaborate with. And you know, picking the right ones is absolutely key, but I’m sure off listening to Yvonne this morning you understand why we work with them. It’s just been a super partnership, but I’ve had more that didn’t work than did. So looking at the partnerships again this year, who we’re working with, how we’re working together, that’s gonna be really key for 2022 for us. You know, the training we are for keeping the training at the, at the highest level we can for you, we’ve got the planner out, we’ve got the 2022 planner out.
(00:56:17):
We’re gonna start planning early for 2023. Cause there’s already stuff that you’ve been telling me that I wanna build in. And, and it’s just fun having fun at work. I just put fun in there because isn’t it awful that we need to remind ourselves to have fun in our own small businesses to allow ourselves to have those moments of joy. It’s, it’s awful but necessary. I wanna remind myself that the reason I do this is cause I have loads of fun with you all. Otherwise there’s no point. So that is just, is there any other questions? That’s me doing it on camera. There’s a link to the training. If you don’t know how to use that and do that on Canva, of course you can use any software that you’ve got. Definitely suggest you put it on as a screensaver. So whether you’re doing them now or whether we’re waiting to all do them together next month entirely up to you, you could be just spending the month gathering magazines, flicking through, seeing if things jump out already and cut them out. So nobody else cuts them out You know, just let your brains kinda give yourself a bit of time to not be scared with your dreams.
(00:57:33):
See it as a task, see it as an enjoyment as well, allow yourself, you know, plan an hour out your diary and think, right. That’s gonna be my time.
(00:57:40):
Yeah, absolutely. Completely. Right. Have got any questions or any comments or anything? We adopted a queen bee, £60 for a year plus hunny. Ooh. Oh, I wanna know about that. That’s about right. We’re totally off track. So I really feel like at the end of all of the stuff I’ve done in self-employment, that I’m only being true to myself this last probably six months, 12 months. And of course, a lot of that is linked to me finding out about my ADHD, because what I know and what I’ve always said is I don’t fit in any boxes. And I tried to fit in everybody boxes since I was at work when I was 15 and it’s never, never worked, but I was also trying to fit in the boxes of self-employment that everybody always told me you should do. And I perpetuated some of that in my training, cause I didn’t know any better.
(00:58:39):
So I’d stand at the front, you know, years ago and say, we should do this. We should do this. We should do this. And now on reflection, the word should needs to be banned anyway, but I, it didn’t work for me.
I was standing at the front talking about stuff that I couldn’t do. Okay. So I can run a six figure business. I can have a team. I can have all the plans and the vision. I can’t have a, a proper marketing strategy. I can have bullet points on a piece paper, but if you ask me to put an eight page document together with every infinite bit of detail together, I cannot do it, but I used to stand and teach about it. Cause I believed in it. Right. And everybody else told us that that’s what we had to do and had to use. Where I’m getting to is that I think I’m a better business person now.
(00:59:27):
Fair enough. I’ve got 13 years of experience, but this last year has taught me so much. And I think going forward now that I know who I am better, I know myself better. I know how I work better. I know absolutely what I can’t do. I think our business and what we give to you, all our service, how I can, how I
can do stuff by actually that level of honesty with myself is gonna come out in the things that we teach and how we go forward. You won’t hear me tell you to go and do 20 million social posts. You’ll tell me to get rid of some of those channels that are just a waste of time for you, that you’re never gonna get your head round no matter what any of the gurus say. So my practice has changed and in that, how we deliver for Mint will change.
(01:00:15):
So the next four or five worksheets that I’ve got, they’re right at the beginning, it’s page five. If you’ve got your planner get it open on page five. I’m gonna invite you to do some of these now. I’ll just, I’ll walk through them with you. And if you wanna spend 10 or 15 minutes, filling one page out or taking it away and having to think about that this afternoon, that’s entirely up to you. Please put your questions in. We’re recording for us now. So if you just wanna shout out the question I’m going do that. Cause remember when I share the screen I’ll not be able to see you, so just keep your questions coming, keep your thoughts coming, keep it a bit lively, but also get your planners out, your pencils out. However you’re gonna do it. And let’s just have a go and having a look at the level of honesty.
(01:00:59):
I think we need to make our businesses a success. So we’ve, those who are on bootcamp who did bootcamp with us last week. You know, we’ve had a look of this and it was really, really, really interesting actually asking people to pull out stuff. And in some cases it took a while. It took a while to get three or four things that were really Mint out of 2021. It was super, super easy to pull out learning moments because they are often classed as the negative times. But should you wish, and if you haven’t already, the way I would fill this out is if you sit and think about last year, there will be things that just spring out at you, that thing I did in January, or there’ll be just moments in the year that were so super good and everybody has them. They might not come to you straight away. Those three Minty moments are the stuff that we take forward. That real joy that we had in those moments and how can we replicate them in 2022.
(01:02:11):
Now, obviously because of the size and the shape, I’m not looking for war and peace. I’m looking for you just to dig in your memories and think that was great. That was great. And that was great. And I wanted to take that forward. I know I can replicate that in 2022. Conversely, at the bottom of page five, we’ve got three learning moments that you don’t really want to be repeated. So this is gonna be stuff that wasn’t too great for you, but I’m not phrasing it as what was the horrible stuff. We’re phrasing it as stuff that happened that you’ve really learned from, because this has to be about the language. It has to be about the language that we tell ourselves and use with ourselves. We’ve got a page for that in a couple of pages time.
(01:02:57):
So I invite you right now if you’ve got some stuff that you wanna let go of or stuff that you’ve learned from, and you really need to take that learning forward to put that on here. Now, bootcamp is if you wanna reflect on what we did last week and have a look at the answers that you put on, please do so. So I’ll just give you it a minute and have a look. I’ll just stop sharing and just give you a minute and have a look and see who’s working on what and see who’s looking down and see who’s looking up and see, who’s not looking at all. Amy’s already done her’s in December, but you’re gonna add to it now. I think what I’d say about this is, and many times something springs out in your head, you’ve gotta keep adding to this.
(01:03:43):
It’s a working document. Alan is gonna send you all the PDF version as well for you to print out. Because you know, one day you’ll be sitting there thinking, you know, that thing last year, actually, that was really super brilliant, but it, it didn’t come to mind right now. So the point of this planner, and certainly bits at the beginning for it to be a working ongoing document to document your business here. Alan, we’ve already thought about perhaps the fact that a lot of our financials run from April the first to April the first, which doesn’t sit with January to December. So we need to talk about that. We’ve already got a million ideas on it. But you know, right now what was great last year, not so great.
(01:04:29):
Okay, cool. Keep those comments there. Let me just get rid of that. The, the point of doing this, like the vision and like all of it is to give yourself some time. Correct me if I’m wrong, put it in the chat, but has anybody got in their schedule even an hour week, that says time for me to reflect? That says my time? That says, I’m gonna do this, and this time, I’m just gonna sit with myself and think about what I’ve done? Of course, we’re always thinking about our businesses all the time, but the act of sitting or lying or putting your feet on the desk, however you do it. If Holly still there, you know, getting a pen or a pencil out and actually forcing yourself to reflect, it’s not the same as like thinking about it for two seconds in the shower. This is a proper exercise that we need to learn to do with ourselves.
(01:05:33):
So if we come into pillar one, it’s all about mindset. So our six pillars of Mint, pillar one for me is it. It’s all about us. Always has been, always will be. We can learn as much as we like. We can write and plan, do a sales plan. Think about your growth. It’s not coming unless we are okay. And we execute, as Yvonne said, unless we execute the stuff that we want. So what we said on this first sheet was about us, about taking care of yourself and the critical success of that in your business. So right now in January, there are skills you’d like to learn. What are they? Put one or two down, Cassie, you talk an awful lot about the marketing stuff. How do I attract people? So Cassie in there we need you to write I need to up me marketing game.
(01:06:25):
And then what Suzanne can do is send you all the links to all the marketing training that you need when you have that one to one with us. So this is about what do you we really want right now. And what’s going forward to help your business, but really picking up on what Yvonne said, invest in yourself and then put those skills, invest them back in your business. If you invest in you and she’s employed, so people pay for her to do that. But if we invest in ourselves, we put those skills back into our business. And that’s really what we like to think about on this.
(01:06:57):
What do you wanna learn? What, what do you know is critical to learn, right? And it might be something you, you might want to go and learn how to do yoga properly because that’s gonna help you do your business. Cause you’re gonna be calmer. Absolutely. Put that on there.
(01:07:13):
And then we’ve got the non-negotiable self care activities, yoga, sleep. I don’t know, walking down the beach for me for self care. What I’ve realised, and this is about this honesty, is that I need to stay busy. If I sit still, I can sit for six hours watching the telly, eating three pounds of chocolate. It’s no good for me at all. Absolutely. No good for me at all. So my non-negotiable self care activities mean I do not sit to for six hours and eat a box of milk tray and watch telly. For others it might be go for walk on the beach. I could, I could build that all in, but do you know what staying busy is absolutely non-negotiable both for me.
(01:07:57):
Two things on here, values, you will treasure the other things that are close and absolutely part of you you’re psyche and everything about you. That could be helping people. It could be staying fit. It could be always been there for your family. It could be, make sure you’ve got enough money to come in in a way that pays for the stuff that you want. It could be your personal values. You know, what, what are you here to do? And these are personal, but what you’ll see is as you’re filling this stuff out, it all rolls into how you then lead your business forward.
(01:08:41):
What are your personal values? Time for my parents. You know, time, time to do stuff with people I care about. And then either personally or professionally. People that you’d like to meet, who, who are gonna take you forward, we could have put the, the, the reverse in there, the converse on there that said all of the people I wanna get rid of from my life. I mean, you know, it’s not positive. It’s not, it’s not something I’d like to write on there personally, but maybe that does fit into this category, cause you wanna meet all of those people because you know, you wanna get rid of some of the people that are sucking your energy. That’s really important. If you’re valuing and treasuring your time, we get rid of those moments and those people that suck out our time, okay?
(01:09:43):
Then we come down to growth mindset and then I’ll stop sharing for five. I think out of everything we do, this is the bit that I hear so often from all of you that probably chews me the most. I hear it’s too hard. Not, not so much, but I just can’t do it. I don’t know how it do it. I I’m, I’m not good enough. They can do it. You know, I’ve heard I’m stupid or I’m thick or this is a stupid question. I don’t want ask for reviews and feedback. I’ve heard I’m a failure. I’ve heard all of this stuff at different points over all these years. And honestly it breaks my heart. So when I watch this video from professor Carol Dweck it just seemed to me that maybe I should spend some time every week on this with us all.
(01:10:39):
But this narrative that you tell yourself continuously, that I hear, because you say it to me, whether it’s in a one or one or in a bootcamp or in a big event, I hear it all the time. And we have got a choice on the words we’re, we’re using. It takes practice. And I have done this all my life. And I think that’s why I take it. So personally for you all, because I’ve done this to myself all my life, I can’t do it. I’m not gonna achieve that. I’ll never get to my potential. Such and such doesn’t like me. You know, but what professor Carol Dweck talks about is just swapping this round.
(01:11:14):
So for every, I don’t know how to do it, you add the word yet. I don’t know how to do it yet. I’m stupid, I think becomes, I can learn. I don’t understand it yet, but I’m gonna learn it because like I can, right. They’ve been doing something, but I can’t becomes they have inspired me. I want to, I wanna look to that person. I wanna see what they’ve done and I want that to carry on. That may even help me. I just don’t know it yet. Yet is a good word. You know, this didn’t work. Okay. So what did we learn from it? So I’ll take a break and I’ll come back from it. Right? I’m a failure. Failure was a lesson. What did I learn? I learned this from that situation back to the sheet before, you know, not what was rubbish all last year, but what did we learn from last year? What are we taking that forward or not? I, I just don’t know how to do it, but I’m gonna get there cause there’s people to help.
(01:12:10):
I would really like if there was one thing I wanted you to do right now, now is to, to take the time to write down a couple of statements that you know, you say about yourself all the time. And can you rewrite that and rephrase that for yourselves? I could, I could probably look and go through with every one of you. What you’ve said to me at some point, I can hear you seeing these things. And this for me has to be where we start. If you are in the fight, if you’re up for this, if you wanna run a small business, telling yourself you can’t do stuff, continuously is not gonna get the outcome that you want. It will not get the stuff on the vision board done if we continuously tell ourselves we’re not good enough, they are better than me. They charge less than me, or whatever that is.
(01:13:03):
And if we can’t, you know, I can’t do this because there’s all those people who charge far less than me becomes, I charge this cause I’m worth it. I’m gonna charge this because this is the stuff I do. I don’t care about them over there. How about, I’m just not gonna look over there. Right? How about focusing on ourselves? So can I give you just a couple of minutes and, and this is something that if you feel brave, I’d love you to put in the chat and start reading them out. I will be focusing on this this year. Cause we we’ve just gotta try and keep trying to rephrase the stuff we say to ourselves. Okay. When you’ve done one, put it in the chat. So we’ll start reading them out. So Jane Mitchie, no one is perfect, but I am enough.
(01:13:55):
Absolutely. That’s all it is, a self story needs to be relearned by changing the story, Warren. Thank you. Absolutely. We just, none of us are perfect, but we’ve all so much here. You’re doing this stuff, man. I don’t know enough becomes I will continue to learn. How cool is that? We learn till we die. I’m just gonna keep learning until I die. Right? I don’t know how to do that yet. When I was standing in my classroom, having four year olds lick my cheeks who were neuro diverse, go figure, right? I didn’t know how to run a business. Didn’t know what I was doing. I wanted the kids to stop licking my cheeks, right? We keep learning forever. I don’t know how to do it becomes I’m gonna learn how to do it. It’s really, really, really simple swaps. I don’t have time to go out to a cafe. I’m gonna go out and work at a cafe cause I’m gonna get loads done. So if I sit in that cafe, in two hours I’ll probably get more done than the six hours I would’ve spent a home being distracted.
(01:15:03):
I’m too busy. I can plan better. I can plan better because I can get support. My skills set is not planning. I’m gonna find someone whose skill it is, right? No work is guaranteed. Oh my gosh, am I gonna have any work next month? Am I having any work next month. I’m capable of finding work cause you know what? I look at the last two years of my business and see all the work I’ve already found, right? For me, one of them is I’m going to stop making shit up that’s not real. Stop thinking that. Stop making it up. That’s not real. Switch it off. Loving these. Right?
(01:15:45):
Ah Zoe, have you gone? Bye if you’ve already gone. Sorry if I’ve missed you. I can’t study. I can’t learn. I don’t learn the same way. Is that yours Holly? Don’t make me cry. I don’t learn the same way. I am as capable as everybody else. And I can learn this stuff. You might not learn it the same way as everybody else, who cares? The point is, is you certainly can learn. Absolutely. Right. I’m learning to look after myself to reduce my overwhelm. I am feeling overwhelmed right now. Okay. To stop me feeling overwhelmed right now, I’m going for a walk. I’m gonna go and wash those dishes. I’m gonna lie in my bed for two minutes at a time or I’m gonna do that job over there instead because every one of us feels overwhelmed, especially at the minute. I really like your comments about whelm, by the way. Overwhelmed underwhelmed and just whelm. Whelm is the bit in the middle that we’re actually going for. Okay. Oh Laura. I dunno if I can read this out. I’m too fat for people to work with me.
(01:16:56):
I’m perfect. As I am. What on earth does our body shape, sorry, have anything to do with people working with us? And if this is the kind of stuff, you have got me in tears, if this is the kind of stuff that we’re telling ourselves, is it any wonder that we can’t close that deal or do that marketing or send that email? If actually what we’re doing is saying stuff like this, right? This is why this session is really the most important session we’ll ever do.
(01:17:22):
I’m not qualified enough. If I’ve got a ton of experience, think back to Yvonne, no qualifications or A levels who got going on an H N D she’s now got a blooming doctorate. That doesn’t suggest she’s thick, like. It suggests that how she was trying to do it back then, was not right for her or not the right time. You don’t get a doctorate by being stupid do you? But she didn’t pass her A levels. You know, that is not indicative of who you are or it looks rubbish. Doesn’t look great yet, but I know how to make it better. It’s a first attempt. It’s a draft. It’s a, you know, and Claire, anything that you make that you think looks rubbish, I’ll buy. Just add it to my collection. Right? Okay. It’s too hard. I’m stronger than I know. Clearly some of your, your, your Instagram posts really motivate me. You write this stuff and you’re like, do you know what? I’m good enough as I am. Right. And some of that honesty that comes out I find really inspirational. It’s too hard. I’m stronger than I know. If it’s hard I can chunk it down into bits, I’ll tell you what, that’s too hard. The whole thing. Why don’t we do this bit and this bit and this bit, why don’t we chunk that down? Or, or actually it’s all right. I’ve done harder things than this in my life.
(01:18:43):
Katie, your job before for 20 years. Stuff you’ve seen and been through, you know that job, those hard stuffs in there, you’ve got all of that to pull from. No one sees that I’m here. The right people will see me.
(01:19:02):
Oh Catherine, oh, no one sees that I’m here. The right people will see me. And what you’ve done, what I’ve seen you do is really push yourself forward. Whereas before you might have stayed in the back, you might have not felt confident to push yourself forward. Your LinkedIn posts, blogs, you right now, you are pushing yourself forward and people are seeing you and you’re getting paying clients cause of it because you’re absolutely right. The people who see you are the people who you need to be seen by Warren. I’m an imposter becomes, I have 30 years of experience and academic and practical qualifications. I’m a clever bugger so give up the imposter story and it won’t just go away, but that’s right. Like if you saw your CV without your name on and that list of qualifications and all that experience you’d go, wow, he’s great. The fact that it’s you, you know, we just have to keep working on this.
(01:20:01):
I’m not as good as such and such. Yeah. So and so Cassie again, welcome to the club, we all, we’ve all got this, but I can reach out and learn from them or I can be inspired by them or I cannot pay any attention to them whatsoever. And, and I can go down my own route, pick any of it, you know, in Mint we believe in collaboration not to be in competition. Okay. We believe that if we work together we’re stronger together and it’s absolutely true. There, there are people around me who set business clubs up all the time. There’s one at the minute, a membership loads of you talk to them and work with them. And they set this membership club up and I’m sitting there thinking, what does that mean for us? And I just think, you know what? Good for them.
(01:20:43):
If they can do what I do and help more people, good for them, for those members. And you do worry, but, but that doesn’t change what we offer and what I offer and what we’ve got for you. You know? Other people are better than me changes to I’m as good as it gets. I don’t need to compare myself to others. They are not me. So why does it matter anyway?
(01:21:08):
I literally, I’m so overwhelmed now. I’ve moved from whelmed up. I can’t read anymore because it’s so emotionally massive. Do you see by writing it down, do you see what you’re telling yourselves? But also, do you see that you can just switch it round and it is just, those words there can be turned into a different order. It’s just a string of words in a sentence. Just order them differently.
(01:21:33):
Just put a, put a few extra words in there that utterly changes the narrative, write it down, print it out, put it on the wall, put it in where your vision board is, anywhere. Put it on your wrist if you need it. I mean, honestly amazing. Right? And that’s hard to do that is really, really hard. Cause you’re facing the stuff you’ve been telling yourself in many, many of, of our experiences for decades. Let me just switch back and do a couple more before I actually sit here in a fit tears and I can’t cope anymore.
(01:22:10):
Let’s go. Let’s go. Let’s go. Oh no, gosh, Zoom. Don’t do that. Where did that come from? Thank you for doing that page. I, I actually think that’s probably the hardest page. Okay. So back to focusing and reframing again, this is all about the reframe. You are Mint. Don’t forget it. I see it in you. I see you. I see all of you. I see what’s inside. I see your passions. I see your value. I see your loveliness. I see your brilliance. Sometimes you don’t. And that’s part of what we offer here. But you know, to remember what your passions are helping people, supporting people, taking them from A to B, getting them well, making them fit and healthy, having a better life, getting them organised, you know, selling beautiful products so they can wear them and feel special and you know, providing presence and all. What are your passions? What, whether that’s business and or personal and why are you important in your business?
(01:23:15):
I, I would say there is no business without you. Why are you important? Because you bring your passion because you bring all of that, that you hold inside and you wanna turn that into something for other people. Why are you important in your business?
(01:23:33):
I love my work because loads, I know you love your work. I know you all struggle with it, but I know you love your work, but do you know why you love your work? Have you written it down and read it back to yourself? And the, the last thing on this sheet, I chose to do this because I think sometimes when things are really difficult, we’ll forget we’ve chosen this life. We’ve, we’re forgetting that we have chosen this form of employment, as opposed to many of us have been employed before, we’ve had to leave it for one reason or another. So we choose this and it is our choice. So remind yourselves, was it for freedom? Was it for flexibility? Was it for more money? Was it for you being in control? Was it because you couldn’t fit in their boxes? It doesn’t matter, when we remember we choose to do this, the hurdles and the obstacles, they’re our choice as well, they are our choice. Well, we just have to choose how to deal with them.
(01:24:32):
Okay. And then business mindset. Last one that I’m doing now, why is it important? You know, why did you choose to do it? But why is it important? What does it give you? Does it give you financial security? Does it give you respect for yourself? Does it give you a little ego boost? Sometimes I think there’s a bit in that for me. I quite like the fact that I run a business. Now, when I’ve spent years and years and years getting to be a business, I like that. I like the sense of achievement. What about you guys? Why is it important to you? I can’t go anywhere else and I can’t work for anybody else. So I’m stuck here. So why is it important to you? But even me saying that sounded really negative. I choose this because what I learned was I’m better than being in somebody else’s box.
(01:25:26):
That’s the first time I’ve ever said that out loud, I am better than being in someone else’s box. So I
choose to do this cause my box and it’s a big one and it’s Minty coloured. And it’s great. You know, we had a conversation about the word need here. Money. I need to earn this year. I’ve put that in specifically because I want you to remember that you do need to earn some money. For most of us, the conversation we had it’s money. I desire money. I intend, need might not be a word for you that you resonate with. Intend money. I intend to earn this year, coming back to what Rachel was saying, you know, the words using it in present tense. What I’m going to have, the money I will have this year might have a look at that for next year.
(01:26:15):
But I, I kind of money I need to earn, cause we’ve gotta earn some money. We need to. And the last three things can you, and when we do the vision board, maybe you leave, leave these till then. Can you see what Christmas could be like? What do you want to be saying to me at Christmas? When we do those sessions where we’re like reviewing the year. And is there further than that for you? Can you see five years time? Would you have staff? Would you have a different unit? Would you be doing exactly what you’re doing? Cause you really love it and you don’t want to have staff and you don’t wanna move offices. You know, what is it? Are you gonna be retired? Will you sell your business in five years time? But can you see it there over there and scribble some notes down?
(01:27:14):
And then the last box on here is your work joy. What is your work joy? Like put all the stuff away that troubles us, whether that be money, selling, whatever. What’s your work joy? Your true, true moments of joy in your work? For me, seeing your faces when you get stuff. For me, in bootcamp sometimes the conversations are just immense. You know, for me bringing new members in so we can really help them on their journey. For me, seeing you guys succeed, I mean, Mint is only successful if you guys succeed. But my work joy is seeing the little steps and the progress and the changes for somebody who’s huge.
(01:28:00):
Alan, look at the space you are sitting in now compared to where, you know, you were in your bedroom when we first met with boxes all around you. Like that’s my work joy. My work joy comes out of you all. So I’ve gotta do a good enough job. So you get better. So I’ll get my work joy. Cause if I don’t do a good enough job, you don’t get better. No joy for me in that. No business in that!