How can you make your company more accessible

by | Dec 3, 2021

Today (December 3, 2021) is International Day of People With Disabilities (IDPWD) – so let’s talk about how we can become more inclusive, both online and in person.

First off, I would like to talk about reasonable adjustment, which is making small adjustments for people who need it. To learn more about reasonable adjustment check out the NHS or Health and Safety Executive websites:

Now let’s get in on how to make your company more accessible!

On your website

1. Ensure you use clear and readable fonts and colours.

Making sure your font is a good size will help people read if they struggle to see or have issues with reading, like with dyslexia, learning disabilities or neurodivergent people. Using a readable font is so important! There is a font made specifically for people with dyslexia, called Dyslexie (learn more about it here: as well as some more “standard” fonts that are also friendly like ariel, Century Gothic and Comic Sans.

Using certain colours together (usually reds, oranges, browns and greens) can be hard for people with colour blindness or vision problems. and both simulate colour blindness so you can check your hard work is not only colourblind friendly but also looks good to them!

2. Include Alt Text in images.

Alt Text is a short description of the image for those hard of sight. It describes the information your image is conveying. If you were to describe a signed book on your website it would go “Picture of a book entitled Lord Of The Rings. It has a signature on the cover.” or an image of a cat asleep on a sunny window sill could say “[photo of a cat sleeping in a sunbeam”. You have to remember a program (usually called a screen reader) might be reading it out loud to the person browsing your website.

3. Add captions!

If you have videos or audio on your website adding captions will help people who are HOH*, deaf or even have learning difficulties! This also applies to your social media, Instagram and TikTok who actually have an auto caption option!

4. Check whether your site displays well on mobile devices

Some people cannot use computers and laptops so they use mobile devices, just checking your site displays well is super important.

In a building

1. Mobility friendly 
A ramp or accessible entrance is a must. It’s not just getting to the door, it’s getting through the door then going around the building. Is there clutter or shelves blocking the floor? Can they fit through the door? Check out the gov website to see all the different accessibility measurements here 

2. Do NOT touch or talk to service dogs

Talking to or petting service dogs can distract them, putting the handler at risk. The best thing to do is just ignore the dog.

3. Talk to the person

If there is a group of people and one happens to be disabled, don’t be afraid to just treat them like anyone else. If they are paying, asking about something or needing help talk to them, not the people therewith.

4. Bathrooms

Making sure your bathrooms are clean and accessible means so much to people with disabilities. An accessible bathroom for people with stomach or bladder issues who are having an emergency is often overlooked. Making sure there is enough room for accessibility aids is also super important

5. Speech

Talking slower and making sure that your voice is clear makes you more understandable to those who have might have issues understanding words, people who lip read or those with audio processing issues. This does not mean talking at the speed of a cartoon sloth or like they are a child. It just means don’t speed talk and be clear. In today’s world, try and also be mindful on zoom/teams, making sure over the screen people can read your lips.

6. Mask wearing and sanitising

Lots of people are immunosuppressed, meaning they’re more likely to get sick and it’s more dangerous. Especially in these covid times, it’s so so important to protect people from illness. Just remembering to mask and sanitize can protect many.

There is so much in the world that needs to change to make the world more comfortable for those with disabilities, but these small changes could mean the world.

MINT’s contribution to being more accessible we add subtitles to all videos as well as provide a transcript. We also check our colours contrast and add alt text. We acknowledge there is so much more to be changed and added to make MINT as accessible as possible for everybody and it’s a goal for 2022.

It’s also important to note that you cannot tell who is and isn’t disabled



*HOH-Hard of hearing